Payment:

We accept cash, all major credit cards, cashiers check, money order and bank wire transfer for domestic purchases. We accept bank wire transfer only for all international purchases.

 

Layaway:

All layaways require a 20% deposit. Length of layaway is 30 days. After 30 days deposit is forfeited and items are made available again for purchase. There are no returns or refunds on layaways.

 

Returns:

All instruments have a 48 hour inspection period ( with the exception of layaways ). If a customer is dissatisfied with a purchase, Vinstrum must be contacted before item can be returned.  There are no returns on amps or effects. Instruments must be returned in same condition. Customer is responsible for all shipping costs, bank costs and insurance to return item to Vinstrum. Customer must pay for adequate shipping and insurance to return an item back to Vinstrum. Shipping and insurance costs are nonrefundable.